How to Solve Common Problems with Apple AirPods

How to Solve Common Problems with Apple AirPods

AirPods and AirPods Apple Apple offers a truly wireless earbud experience and great sound, to boot! But what do you do when things don’t function as they should? Here are some common issues that you might encounter with your AirPods, and how to overcome them.

Pair your New AirPods

If your AirPod is new, you can easily install it by following the steps below:

Wake your iPhone, so it’s unlocked and the Home screen is displayed.
Open the AirPods case with your AirPods inside and hold it near your iPhone until a pop-up message appears.
Follow the installation instructions on the screen to complete the setup.
Your AirPod is synchronized with your Apple ID, which means you don’t need to complete this installation process again. Your AirPods also have to work with other Apple devices automatically, including iPad, Mac, and Apple Watches.

If the automatic installation process does not work, see the section on how to start the installation process manually later in this article.

When you use your AirPods, they try to pair with the last known device. Sometimes, you might have to choose your AirPods from the list of known devices.

Follow the steps below on iOS or iPadOS to find your AirPod on the list of known devices:

Swipe down from the top right corner (iPhone X or newer) or up from the bottom of the screen (iPhone 8 or older) to open the Control Center.
Tap the AirPlay icon on the “Now Playing” tile.
Select your AirPods from the list.
Follow the steps below on macOS to find your AirPod on the list of known devices:

Click the “Volume” icon in the menu bar at the top of the screen.
Select your AirPods from the list.
You can also choose your AirPod from System Preferences> Sound> Output menu.

Pair Your AirPod Manually

Sometimes, you might have to pair your AirPod with a new device. You can use this method to pair with other iOS devices that don’t use your Apple ID. You can also pair your AirPod with a regular Bluetooth phone (like Android) or even a Windows PC.

Follow these steps to manually pair your AirPod:

Perform a Bluetooth pairing interface on the device that you want to pair with your AirPods.
Open the AirPods case with AirPods in it.
Press and hold the small circular button on the back of the case until the LED on your AirPod turns white and starts flashing.
Select your AirPod on the device you want to pair with, and then complete the process.


Your AirPods behave like a standard set of Bluetooth headphones when paired with a non-Apple device. This means you won’t be able to use features such as automatic ear detection, listening to one ear, or adjustable movements.

Reset Your AirPod to Resolve Connectivity Problems

Sometimes, your AirPods might not function as advertised. Maybe they don’t appear in the sound output list or repeatedly disconnect when you try to listen to music. In this case, it might be a good idea to make a paired device “forget” your AirPods, and then put them back together.

Follow these steps to pair your AirPod again on iOS or iPadOS:

Go to Settings> Bluetooth and find your AirPods.
Tap the Information (i) button next to your AirPods.
Tap “Forget This Device.”
Follow the automatic instructions that we discussed above to pair your AirPod again.


Follow these steps to pair your AirPod again on macOS:

Open System Preferences> Bluetooth.
Find your AirPod and click the “X” next to it.
Confirm that you want to forget this Bluetooth connection.
Follow the installation instructions manual we discussed above to re-pair your AirPod.

Restart Your Device to Solve Connectivity Problems

One problem that has spread is that AirPod plagues tend to break up when music is playing. Simply removing the AirPod from your ear and replacing it is not enough to fix the problem, and it will continue to happen.

Even the “Forget This Device” nuclear option sometimes won’t solve this problem. Usually, the only way to complete it is to restart your iOS device.

Follow these steps to restart iPhone X or newer:

Press and hold the side button and the volume button.
When the prompt appears, tap “Scroll to Off.”
After the iPhone turns off, press and hold the side button to restart.
Follow these steps to restart iPhone 8 or earlier:

Press and hold the side button.
When the prompt appears, tap “Scroll to Off.”
After the iPhone turns off, press and hold the side button to restart.

Rename and Customize AirPods Movement

You can adjust your AirPods easily if you first pair it with an iOS device, and then place it on your ear so that you hear the connection sound.

Then, go to Settings> Bluetooth and look for your AirPods in the paired devices list. Tap the Information button (i) to see a list of options. Here, you can name the AirPods and assign movements to each ear. Double-tap the ear to start the movement of your choice.


If you find that you accidentally missed a track or activated Siri, you can turn off this movement completely. If you have to force your device to forget and pair it again with your AirPod due to connectivity issues, you have to adjust this motion again from the start.

Troubleshooting with Automatic Ear Detection

Automatic ear detection is one of the prominent features of AirPods. This not only allows auto pause and playback, but also automatically saves battery life when you don’t use your AirPods.

Unfortunately, that doesn’t always work correctly. The main reason for this is that AirPods attract earwax and other impurities. When the sensor (small black dots on the inside and outside of the earphone) is obscured, automatic ear detection does not work.


The best way to fix this is to make sure your AirPod is clean at all times. If you want to turn off ear detection, visit Settings> Bluetooth, tap the Information button (i) next to your AirPods, then turn off “Automatic Ear Detection”.

Spotting or Crunching Audio

AirPods can maintain connections as long as they are within 100 feet of your iOS device. If you listen from an Android device, it’s more like 30 feet. However, this distance can vary depending on the environment.

If the audio starts rattling, move closer to the source. Robust walls and electrical devices, such as microwaves, routers, and vacuum cleaners, can also limit the effective range of your AirPod.

Use Find Me to Find the Lost AirPod

Just like the iPhone, Mac, or other Apple devices, AirPods is compatible with Apple’s branded Find My service (formerly known as Find My iPhone).

Follow these steps to find your AirPod through Find My Services on iCloud:

Login at
Click “Find iPhone” and wait for the map to load.
Select your AirPod from the drop-down list at the top of the page.


You can use one of the Find My applications from Apple to find the missing AirPod. If it is turned off, I will see the last known location. If your AirPod is turned on but it’s not in their case, you can play an audible sound to help you find it.

When Your AirPods Will Not Charge

If you are trying to charge your AirPod wirelessly, make sure you have wireless case. If you have a first generation AirPod, but you haven’t upgraded it to a wireless case, you can’t charge the battery wirelessly.

If you have a wireless case, you will see an LED outside. If you only see LEDs inside the case, your AirPods are not compatible with wireless chargers.

If you have problems charging through the Lightning cable, the charging port might be dirty. Clean the Lightning port on your AirPods and make sure it is free of pocket fibers or other dirt, which can cause filling problems.


Replace Individual AirPods or Charging Cases

Did you break one of your AirPods or lose the charger case when you used it? Fortunately, Apple has thought of this difficulty and will replace a single AirPod for $ 109. The charging case will get you $ 95, while the wireless case comes in at $ 125.

For AirPods Pro, you are looking for $ 139 per AirPod and $ 155 for the charging case.

In some cases, it might make more sense to buy a new pair of AirPods. You can also issue AppleCare + policies on your AirPods, which provide accidental damage protection at a cost of $ 45 per incident.

Get More From Your AirPod

If you like your AirPods, why not invest in some accessories and get more from it? You can upgrade to wireless case or add a hook to prevent it from slipping while exercising.

If you have made the jump to a wireless case, you might want to see how you can cheaply charge your device with an AirPower alternative.

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